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Contacts CSV

Bulk contact management via CSV import and export, accessible from any audience detail page.

Audiences support bulk contact management via CSV import and export, accessible from any audience detail page.

Import format

The first row must be a header row. Column names are case-insensitive. Only email is required — the other columns are optional.

ColumnRequiredDescription
emailyesContact email address. Rows without a valid email are skipped.
first_namenoContact first name. Used in template variables.
last_namenoContact last name.
example import CSV
email,first_name,last_name
alice@example.com,Alice,Smith
bob@example.com,Bob,
carol@example.com,,Jones

Export format

Exported CSVs include two additional columns: subscribed (true/false) and created_at (ISO 8601 timestamp). Exported files can be re-imported — the extra columns are ignored on import.

export column order
email,first_name,last_name,subscribed,created_at